Découvrez notre liste non-exhaustive de formules de politesse anglaises à utiliser dans vos courriels. Ces formules sont classées par catégories. Cherchez simplement la situation dont vous avez besoin : envoyer, accepter ou décliner une invitation, demander un paiement, répondre à une plainte etc. et retrouver un large panel de formules !

1. Formules de politesse anglaises : Nos 5 premières catégories

Que vous souhaitiez envoyer une invitation ou des informations à quelqu’un, ces formules de politesse anglaises vous seront utiles dans vos mails anglais formels.

a. Envoyer une invitation

We have great pleasure in inviting you to [insert event]

Please let me know if you will be able to attend as soon as possible.

b. Répondre à une invitation

Thank you very much for your invitation.

Thank you for your invitation to attend [insert name of conference/workshop] on [insert date].

c. Accepter ou décliner une invitation

I would be pleased to attend and enclose a [cheque/check] for [x] ticket[s].

Unfortunately, I am unable to attend on that day.

d. Envoyer des informations

Please find further details of the [conference/workshop] below.

With reference to your last email sent [June 3^rd], we are able to confirm that…

We are writing to inform you that…

e. Demander des informations

I am writing to enquire about [xxx]. I would be grateful if you could provide me with further information.

2. Formules de politesse anglaises : Nos 5 dernières catégories

Découvrez nos 5 dernières catégories remplies de formules de politesses anglaises à utiliser dans vos mails anglais.

a. Demander de l’aide

We would appreciate it if we could benefit from your wealth of expertise in this area, and we were wondering whether you would have time to discuss this further on Monday.

I was wondering if you could…

b. Demander un paiement

I wish to draw your attention to my previous emails of [insert dates] about the overdue payment on your account. Please could you make arrangements to settle this debt as soon as possible and by [insert date] at the latest.

We trust that our service was to your satisfaction, and we would appreciate your cooperation in resolving this matter as soon as possible.

c. Déposer une réclamation

Please arrange for an immediate replacement of these items as this is causing me considerable inconvenience.

d. Répondre à une réclamation

I am writing in relation to your recent complaint. Please accept my sincere apologies for what happened, and thank you for bringing it to my attention.

Once again, I apologise for the inconvenience caused

e. Clôturer vos emails

I look forward to hearing from you.

I would be grateful for a swift response to this query.

Should you need any further information, we will be happy to assist you.

Please do not hesitate to contact us again should you need any further information.

Nous espérons avoir facilité votre rédaction de courriels grâce à nos formules de politesses anglaises. Vous pouvez également consulter notre large gamme d’articles sur le même thème dans notre section Anglais professionnel ou cette vidéo de la BBC.